We accept online payments through a secure environment by credit or debit card and transactions are shown in Pounds Sterling. Do not email your card details. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution.
We offer Standard delivery (3-4 working days) for just £4.99.
If the items are in stock we aim to dispatch within 48 hours, but if items are not in stock, the time for dispatch may vary depending on supplies.
For further information on our delivery service please contact us by e-mail - sales@johnscrosstackroom.com or call us on 01580-882255.
FEED DELIVERIES AR DONE LOCALLY ONLY, I.E. WITHIN 15 MILES RADIUS FROM BATTLE, EAST SUSSEX.
If you want to return an item to us within 14 days in perfect condition, complete with the original packaging, we will be happy to exchange or refund you with the original price. This does not affect your statutory rights.
Please note that personalised and ‘Special Order' items cannot be cancelled once the order has been processed.
You must make your own arrangements to return goods to us and you will be responsible for the cost of return. We recommend that you obtain proof of postage as you are responsible for the returned goods until they arrive at our store.
PLEASE NOTE:
Sale Items are non-refundable; we will exchange or send vouchers to the value.
If you wish to return an item, please post it to and mention the reason of the return:
The Tack Room
John's Cross
Robertsbridge
Easy Sussex
TN32 5JJ